IN-HOUSE CALL CENTER

Phone Center Resources

Flexible outreach systems customized to ensure favorable results.

Laurel Hill’s Corporate Actions Phone Center supplies our clients with the supplemental ability to both make and take financial services calls using a cost effective shared service model utilizing state-of-the-art technology. 

We specialize in Annual Meetings and Contests for Control, Corporate Proxy, Tender Offers, Dutch Auctions, Asset Recovery, Escheatment Research, and other complex corporate actions and financial services transactions. 

• We are experts at devising the most efficient strategy for obtaining the support of both “street-name” and registered shareholders and we recommend specific tactics to maximize favorable outcomes. Our flexible systems will allow you to mix and match calling styles and technologies in order to gain the results you are seeking. 

• We provide a toll free telephone number and professional staff to answer inbound calls from shareholders with questions and record overall shareholder sentiment. 

• Laurel Hill’s state-of-the-art phone center is equipped to manage and staff both inbound and outbound calls. 

• We will initiate an outbound telephone solicitation campaign using record date shareholder lists. Timing of outbound solicitation and calling thresholds will be strategic to optimize positive results. 

• Laurel Hill’s technology allows us to leave automated messages recorded from the company itself on the answering machines of those not available during calls staffed by “live” customer service representatives. We have flexible hours for our staff, allowing us to reach holders when they are most likely to answer the phone. 

• Laurel Hill is able to utilize a cost effective “Recorded Blast Call” campaign, sending out a personalized recorded message to all targeted holders. 

We are experts at devising the most efficient strategy for obtaining the support of both “street-name” and registered shareholders and we recommend specific tactics to maximize favorable outcomes. 

Our flexible systems will allow you to mix and match calling styles and technologies in order to gain the results you are seeking. smoothly contact us at info@laurelhill.com.